Browse all open positions at Scribe and become part of our growing team. Apply today!

Jobs at Scribe

Administration & Operations

Content & Copywriting

Customer Service

Design & User Experience

Engineering

Finance & Accounting

HR & Recruiting

IT & Software Development

Product Management

Quality Assurance

Sales & Marketing

Security

About Us
Scribe (https://scribehow.com) is a fast-growing, VC-backed startup based in San Francisco, focused on simplifying knowledge sharing at work. Used by organizations in over 100 countries, Scribe enables users to easily record workflows and generate step-by-step documentation to share with colleagues and clients. With $30M in funding from top investors, we are on a mission to make capturing and sharing knowledge quick, seamless, and enjoyable!

About This Role
We are seeking a senior frontend engineer with expertise in React, Next.js, and Tailwind to join our diverse and dynamic team. Your enthusiasm for problem-solving and attention to detail will be essential as you collaborate with our designers, user advocates, and fellow engineers to shape our product's future. You will contribute to system design, nurture our engineering culture, and mentor other engineers.

You Could Be a Great Fit If

You have 5+ years of engineering experience

You are skilled in React, Next.js, and Tailwind

You are a strong proponent of automated testing

You understand and can implement engineering best practices

You prioritize and empathize with users, and are passionate about your work

Experience with Electron Applications or Chrome Extensions

Startup experience (not required, but we value agility and fast-paced work!)

Our Philosophy
Our diverse team is committed to creating something new in the world, fostering an inclusive environment that celebrates everyone's unique perspectives. We face daily ambiguity and cherish building close relationships with Scribe users, who continually provide invaluable insights on our journey.

Compensation
$100k-$200k USD salary + equity
Unsure if you meet all the requirements? Apply anyway! We welcome applicants from all backgrounds and are excited to hear from you.

Senior Software Engineer (Front-End)

Scribe (https://scribehow.com) is a fast-growing, product-led growth (PLG), VC-backed startup based in San Francisco. We make it easy to share how work gets done. Scribe is used by hundreds of thousands of organizations in 100+ countries to capture and share process knowledge.  Our product is dead simple and intuitive - record yourself doing any workflow, and Scribe will auto-generate step-by-step documentation to share with colleagues or customers anywhere.  We have raised $30M in funding from top investors. Join us on our journey to make capturing and sharing knowledge fast, easy, and even fun!

At Scribe, excellent customer support is a key part of our growth. As a member of our talented support team, you’ll help resolve queries (email and chat), recommend solutions, and become an expert in both our users and our product. You’ll work with engineers and product managers to help solve problems and make Scribe easier and more natural to use. This job is remote friendly (you’ll have teammates around the world) with United States working hours.

Excellent English communication skills, both written and verbal

Strong problem-solving and analytical skills

Familiarity with both Mac and Windows operating systems

Ability to adapt and follow through extensive amounts of information on a weekly basis

3+ years of experience in Software Customer Support

You are comfortable working with Zendesk or similar CRM products

Experience in subscription-based billing Customer Support (considered a huge plus)

Bachelor's degree in Computer Science, Communications, or a related field (considered a plus)

We're a diverse team that has come together to do the best work of our professional lives. We're bringing something new into the world together and we wrestle with ambiguity every day. We love building close relationships with Scribe users and they teach us the most important lessons we've learned on this journey.

Customer Support Agent

Scribe (https://scribehow.com) is a fast-growing, product-led growth (PLG), VC-backed startup based in San Francisco. We make it easy to share how work gets done. Scribe is used by hundreds of thousands of organizations in 100+ countries to capture and share process knowledge.  Our product is dead simple and intuitive - record yourself doing any workflow, and Scribe will auto-generate step-by-step documentation to share with colleagues or customers anywhere.  We have raised $30M in funding from top investors. Join us on our journey to make capturing and sharing knowledge fast, easy, and even fun!

We are looking for a senior full stack engineer to join our team. You should be passionate about solving problems for our end users and approach it in an elegant way. This opportunity will allow you to collaborate with our designers, user advocates, and other engineers to build the future of our product. You will contribute to the design of our systems, help build our engineering culture, and mentor other engineers.

You are comfortable working with Django and React (Next.js/Typescript/Tailwind)

You are a strong advocate for automated testing

You have seen and are able to implement engineering best practices

You are user-centric, empathetic, and passionate about your work

Startup experience (not required, but we build and move fast!)

We're a diverse team that has come together to do the best work of our professional lives. We're bringing something new into the world together and we wrestle with ambiguity every day. We love building close relationships with Scribe users and they teach us the most important lessons we've learned on this journey.

Unsure if you meet all of these requirements? Please apply anyway! We would love to hear from you.

Senior Software Engineer (Full-Stack)

Scribe (https://scribehow.com) is a fast-growing, product-led growth (PLG), VC-backed startup based in San Francisco. We make it easy to share how work gets done. Scribe is used by hundreds of thousands of organizations in 100+ countries to capture and share process knowledge. Our product is dead simple and intuitive - record yourself doing any workflow, and Scribe will auto-generate step-by-step documentation to share with colleagues or customers anywhere. We have raised $30M in funding from top investors. Join us on our journey to make capturing and sharing knowledge fast, easy, and even fun!

As the first data analyst hired at Scribe, you will be critical in helping the company make data-driven decisions. You'll be celebrated when your analyses change minds in ways that support our mission and boost our KPIs. You will work closely with the growth, product, marketing, and sales teams to analyze and interpret data, create reports, and provide insights that will inform business strategy and product development. This role requires a strong analytical and critical-thinking mindset, as well as an ability to communicate complex data in a clear and concise manner.

Develop and maintain dashboards, reports, and visualizations to help stakeholders understand data insights

Work with product and engineering teams to identify and track key performance metrics

Conduct research and provide insights to support business strategy

Collaborate with other teams to improve data collection, analysis, and reporting processes

Provide regular updates on data analysis progress to management and other stakeholders

Help develop data-driven solutions to business problems

Proactively identify areas for improvement and suggest ways to optimize data collection and analysis processes

Bachelor’s or Master’s degree in a related field such as statistics, mathematics, computer science, or engineering

2-6 years of experience in data analysis, with startup experience preferred

Experience working with SQL, Python, and data visualization tools such as Tableau, PowerBI or Looker

Strong problem-solving and critical-thinking skills

Excellent communication and collaboration skills

Ability to work independently and manage multiple projects simultaneously

We offer a competitive salary (range: $120K–$180K), equity options, health benefits, and a fun and dynamic work environment.

Business Data Analyst

This is a unique opportunity for a full-stack engineer to lead the Growth team at Scribe! This is an area for outsized impact, on both the company and our user base of 700,000 organizations (and growing fast!).  The Growth team owns many of our key company metrics, drives our company culture of rapid experimentation, and builds for the end user, always.

The right engineering lead will be passionate about solving problems for the end user, designing elegant solutions, and working closely with designers, user advocates, and other engineers to build the future of our product. You will contribute to the design of our systems, help build our engineering culture, and mentor other engineers.

If you love rapid experimentation, building for end users, and immediate impact - we’d love to hear from you!

You have 8+ years of engineering experience

You are comfortable working with Django and React (Next.js/Typescript)

You have experience with growth efforts, including fast iteration and experimentation

Careers at Scribe

Senior Software Engineer (Front-End)

Customer Support Agent

Senior Software Engineer (Full-Stack)

Business Data Analyst

Senior Software Engineer, Growth (Full-Stack)